Apply for Service

Please note:  Applications are for residents of Craven County only. If you live in Pamlico County please call Pamlico County DSS at 252-745-4086. If you live in Jones County please call Jones County DSS at 252-448-2581.

  • EDTAP Application - The Elderly and Disabled Transportation Assistance Program (EDTAP) is a grant received by Craven County to assist with the transportation costs for CARTS to provide public transportation for the elderly and/or disabled. To be eligible, a person must reside in Craven County and must be at least 60 years old or have a permanent disability. The Pamlico and Jones counties grant is administered by that county's respective Department of Social Services.
  • ADA Application - Americans with Disabilities (ADA) Complementary Paratransit Service is required by the Federal Transit Administration (FTA) due to having a fixed route in the CARTS service area. The service is a demand response type that operates within 3/4 of a mile around and within the fixed route.
  • ADA Policy

Mobility issues limiting or eliminating one's ability to use steps to board a CARTS vehicle is remedied with the use of lift equipment, with a movable platform, to assist. If you will need use of the lift equipment, please inform us when making reservations. CARTS will allow one additional person at no additional fare to accompany a passenger who needs an attendant or assistance. If you are disabled, your origination and destination are within ¾ mile of the fixed route, and due to the disability you are not able to utilize the fixed route service, you may be eligible for ADA Complementary Paratransit Service.