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Boil Water Advisory Rescinded for Adams Creek Road Area Craven County Water Customers
The Boil Water Advisory issued for Craven County Water System (NCPWS ID # 04-25-055) customers in the Adams Creek Road area on May 9, 2023, is rescinded effective at 9:00 a.m. on Sunday, May 14, 2023.
Potable water served by the Craven County Water System has been restored with the presence of consistent pressure throughout the system. Water samples collected from multiple locations within the system have been analyzed by a State Certified Laboratory and found to be free of coliform bacteria. Residents in the Adams Creek Road area are no longer required to boil water for human consumption.
Craven County Water customers in the Adams Creek Road area experienced an unplanned water outage at approximately 9:00 a.m. on Tuesday, May 9, 2023, when a newly relocated water main was damaged by a North Carolina Department of Transportation construction contract crew replacing a culvert at the Clubfoot Creek crossing. The water outage required a temporary water line to be established until the permanent water main repair could be completed. This process resulted in a system pressure advisory and a boil water advisory being issued by Craven County Water on May 9, 2023. The permanent water main repair work was completed on Friday, May 12, 2023, and customers should be experiencing normal water pressure and volume. There are currently no system pressure or boil water advisories remaining in effect in connection with this outage.
“Craven County appreciates the cooperation and patience of residents affected by this unplanned water outage and the repair process. We recognize the inconvenience it causes for residents to boil water for six days,” said Jack B. Veit, III, Craven County Manager.
Craven County Water customers can call Craven County Water at (252) 636-6615 with questions. Notice to rescind the Boil Water Advisory and the press release.
Craven County Water Friday Update on Adams Creek Road Area Water Main Repair
Craven County Water Friday Update on Adams Creek Road Area Water Main Repair
As of 1:00 PM on Friday, May 12, the permanent repair of the water main servicing Craven County Water customers in the Adams Creek Road area is expected to be completed this afternoon. Customers should notice water pressures returning to normal once the new water main is live. Residents should expect to see Craven County Water crews out in the area flushing the water lines over the weekend to minimize air in the lines and taking water samples. The Boil Water Advisory for the affected area remains in effect until water samples are collected and analyzed and results for harmful bacteria are negative. Residents in the area should expect to continue to boil water for human consumption through Saturday, May 13, at a minimum, and until written notification is provided rescinding the Boil Water Advisory.
For the full Boil Water Advisory and press release visit: https://www.cravencountync.gov/CivicAlerts.aspx?AID=903
Craven County Water Update on Adams Creek Road Area Water Main Repair
The temporary water line servicing the Craven County Water customers in the Adams Creek Road area affected by yesterday's unplanned outage is still functioning as expected as of 4:30 p.m. today, May 10. The permanent repair of the water main is currently underway and is tentatively scheduled to be completed by the end of this week.
The permanent repair process will likely require up to two disruptions in water service to the area. While the exact timing of the water service disruptions cannot be provided at this time, one is likely to be tomorrow early afternoon and it is expected to last for less than two hours. A second water service disruption may also be needed on Friday and an exact time is not currently available but the goal is for mid to late morning. The service disruption length for Friday is not known but every effort will be made to keep repair related service disruptions as short as possible.
The Boil Water Advisory for the affected area remains in effect until official written notification is issued after the permanent repair is made and water samples test negative for bacteria. The Boil Water Advisory full press release can be read here Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline Version OptionsWater DepartmentHeadline.
Boil Water Advisory Issued for Adams Creek Road Area Craven County Water Customers
Craven County Water customers in the Adams Creek Road area affected by today's unplanned water outage are under a Boil Water Advisory until water sample results ensure bacteria are not present in the water. The service area impacted is off Adams Creek Road north of Ball Farm Road. Customers on Ball Farm Road are not known to be affected. A map is provided to show the affected area.
Periods of low or no pressure in the distribution system increase the potential for back siphonage and introduction of bacteria into the water system. A Boil Water Advisory means affected consumers are required to boil all water for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water. Vigorous boiling for one (1) minute should kill any disease-causing organisms that may be present in the water.
A second temporary water restoration measure has been implemented by Craven County Water in partnership with Craven County Emergency Services and the Harlowe Volunteer Fire Department to provide water customers in the affected area after the first temporary water restoration measure failed. Customers should expect much lower water pressure and water supply than normal, especially during times of peak water demand. Water consumers in this area are strongly urged to conserve water whenever possible.
Craven County Water staff are monitoring this temporary line to ensure proper functioning. To completely repair the broken water main, a new line will need to be bored and this will require another planned outage in the near future to tie in a new water main permanently.
“The difference between a Boil Water Advisory and a System Pressure Advisory is that a Boil Water Advisory requires boiling water for human consumption while a System Pressure Advisory merely advises affected customers to boil water,” said Dail Booth, Craven County Water Superintendent.
This unplanned water outage was the result of a newly relocated water main being damaged when a North Carolina Department of Transportation construction contract crew was working to replace a culvert at the Clubfoot Creek crossing. The service area impacted by the water outage is the same area affected by the planned water outage for the water main relocation on May 4, 2023.
This Boil Water Advisory remains in effect until further written notification is issued. Craven County Water customers can call Craven County Water at (252) 636-6615 with questions.