Water Department

** NOTICE **

Craven County Water customers who have a past due balance that accrued between March 31 - July 29, 2020 may be eligible for a payment plan. Click HERE to complete your payment plan request.  For more information on setting up a payment plan please contact our office at (252) 636-6615. A payment plan must be completed by August 31, 2020 or your account will be subject to disconnection.

Executive Order No. 142 issued on May 30, 2020 extends Executive Order 124 which remains effective until July 29, 2020. Read on... 

Executive Order No. 124

From the Office of the North Carolina State Governor - Roy Cooper

ASSISTING NORTH CAROLINIANS BY PROHIBITING UTILITY SHUT-OFFS, LATE FEES, AND RECONNECTION FEES; PROVIDING GUIDANCE ABOUT RESTRICTIONS ON EVICTIONS; AND ENCOURAGING TELECOMMUNICATIONS PROVIDERS, BANKS, AND MORTGAGE SERVICERS TO PROVIDE ASSISTANCE AND FLEXIBILITY TO THEIR CUSTOMERS. Read on...

Executive Order No. 124 FAQ

The Water Department, as a whole, encompasses both Field and Office Staff that work together to accomplish the goal of providing safe and affordable drinking water to the citizens of Craven County that live in the unincorporated areas. We service a diverse population that spans from the North West part of Craven County all the way to the Harlowe area. We service around 15,000 homes and businesses while continuing to be proactive in the education of conserving this most valuable resource.

For after-hours emergencies, call 252-636-6615.

Industrial Park Water Tower

Industrial Park Water Tower