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Posted on: July 30, 2019

Dix Crisis Intervention Center opens in Jacksonville


Dix Crisis Intervention Center opens in Jacksonville

The new facility-based crisis center was made possible through partnership with RI International, Onslow, Craven, and Carteret Counties, local hospitals, City of Jacksonville, and Trillium Health Resources.

JACKSONVILLE, NC - RI International announces the opening of the Dix Crisis Intervention Center at 215 Memorial Drive in Jacksonville. This facility-based crisis center resulted from Senate Bill 257, which in 2017 allocated up to $2,000,000 for renovation of the building and furnishings to include the new licensed inpatient behavioral health beds in Onslow County.

The 16-bed facility will primarily serve adults with mental health and/or substance use disorders, including those in need of non-hospital medical detoxification. Anyone can visit the facility, without an appointment, at any time of day. Dix Crisis Intervention Center will also accept patients from law enforcement, hospitals, and emergency medical services (EMS).

“We are proud to be part of a community, including our neighboring counties, that pulls together to accomplish something so important. The collaborative efforts that launched this center are inspiring. Dix Crisis plays a vital role in the crisis continuum in our community,” shared Sheri Slater, Assistant County Manager with Onslow County.

Trillium published an RFP (request for proposal) in April 2018 to solicit providers interested in operating the facility, and made the award to RI International in August 2018. Onslow, Craven, and Carteret Counties, the City of Jacksonville, Onslow Memorial Hospital, and Carteret Health Hospital will contribute to the funding of Dix Crisis. These entities will also be represented by the Onslow Craven Carteret Oversight Committee for Mental Health/Substance Abuse (OCCOC), which is comprised of representatives of each organization.

David Covington, CEO and President of RI International, says “The Dix Crisis Intervention Center is a state of the art facility that will serve thousands of individuals in psychiatric distress each year. Services are founded on the Crisis Now model which is nationally recognized as a best practice for a community in supporting those in crisis. It offers the right targeted care at the right times and will divert hundreds away from unnecessary visits at Emergency Departments.  We are proud to partner with Trillium Health Resources and the OCCOC on this well-needed program. Their work on building a strong coalition of support has been amazing.”

Trillium values partnerships such as these with our providers and stakeholders who are empowering our communities to improve well-being for everyone.

RI is a global organization that offers more than 50 programs throughout the United States and abroad, characterized by recovery and a focus on what’s strong, not what’s wrong. More than 50% of employees report a lived experience with mental health, and the “Fusion Model” crisis stabilization programs are featured in Crisis Now. The Company also provides training and consulting internationally and supports Zero Suicide International, a partnership with Behavioral Health Link. | |


Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with substance use, mental illness and intellectual/developmental disabilities in 26 counties in eastern North Carolina. Trillium’s mission is to transform the lives of people in need by providing them with ready access to quality care. We take a person-centered approach to health and well-being, coordinating care across multiple systems to achieve improved health outcomes, quality of care and efficient use of resources. Trillium is investing in innovation to meet the unique needs of the individuals and communities we serve, and remains focused on delivering the right services, in the right amount, at the right time. For more information, visit

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