2822 Neuse Blvd
Director: Kelly D. Walker
Half Price Fare Policy
The Half Price Fare Policy was approved by the Craven County Board of Commissioners September 8, 2015 and is intended to establish a baseline for compliance with Federal law regarding half price fares as applicable to the CARTS Fixed Route System also known as the LOOP. Click here to access the Half Price Fare Policy.
Transit Development Plan
The Transit Development Plan (TDP) was approved at the August 3, 2015
Craven County Board of Commissioners meeting.
Public Information Meetings
There are currently no public information meetings scheduled.
The mission of CARTS is to provide transportation services, within its capabilities, to the general public with special emphasis on the provision of such services to the elderly and/or handicapped residents of Craven, Jones and Pamlico counties.
The system operates a fleet of 32 vehicles, including specially modified vans to accommodate the elderly and/or handicapped and a variety of other vehicles such as standard vans, converted vans, mini-buses and sedans.
Scheduled route structures are currently based on the requirements of the Human Service Agencies served by the system (i.e. Social Services (DSS), Monarch, Port Human Services, Senior Citizen's Centers, etc.).
The service is available to the general public on a space available basis for fares ranging from $1.00 to $6.75 according to zoned distances. Demand/Response service is also available to the public on a limited basis, again with emphasis on the elderly and/or handicapped.
How to Schedule Public Transportation Service
Advance notice is required for subscription and demand response trips. Call CARTS at (252) 636-4917 no later than 12:00 noon, two business days prior to the trip. "Loop" Routes require no advance notice.
Cancellation & No-Show Policy
Compliments, Complaints, or Suggestions should be submitted to:
2822 Neuse Blvd.
New Bern NC 28562
(Title VI Compliance)
Transportation Related Links of Interest
See the Video Presentation Governor McCrory created - a 25 year vision to map the future of transportation in North Carolina, to show how best to leverage our infrastructure to catalyze economic growth.
Investing in Solutions - The Eastern Region of North Carolina: A closer look into Governor McCrory's 25 year vision for transportation infrastructure in North Carolina.
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