2822 Neuse Blvd
Director: Kelly D. Walker
The April 19, 2017 Transportation Advisory Board Meeting has been rescheduled for April 26, 2017 at 10:00 a.m. at the CARTS Office, 2822 Neuse Blvd, in the conference room.
A Notice of Public Hearing has been set to receive public comment on the Proposed ADA Complementary Paratransit Policy. This public hearing will be held Monday, May 1, 2017 at 7pm at the Craven County Board of Commissioners Meeting. _______________________________________________________________________
CARTS has scheduled two (2) Public Meetings on Wednesday May 3, 2017 to receive feedback on conceptual changes to the fixed loop service in New Bern and to other transit services available in Craven, Pamlico and Jones County. Click here for the informational flyer.
Half Price Fare Policy
The Half Price Fare Policy was approved by the Craven County Board of Commissioners September 8, 2015 and is intended to establish a baseline for compliance with Federal law regarding half price fares as applicable to the CARTS Fixed Route System also known as the LOOP. Click here to access the Half Price Fare Policy.
The Mission Statement of CARTS is to provide safe public transportation as an alternate option for reaching destinations served by CARTS.
The system operates a fleet of 32 vehicles, including specially modified vans to accommodate the elderly and/or handicapped and a variety of other vehicles such as standard vans, converted vans, mini-buses and sedans.
Scheduled route structures are currently based on the requirements of the Human Service Agencies served by the system (i.e. Social Services (DSS), Monarch, Port Human Services, Senior Citizen's Centers, etc.).
The service is available to the general public on a space available basis for fares ranging from $1.00 to $6.75 according to zoned distances. Demand/Response service is also available to the public on a limited basis, again with emphasis on the elderly and/or handicapped.
How to Schedule Public Transportation Service
Advance notice is required for subscription and demand response trips. Call CARTS at (252) 636-4917 no later than 12:00 noon, two business days prior to the trip. "Loop" Routes require no advance notice.
Cancellation & No-Show Policy
Compliments, Complaints, or Suggestions should be submitted to:
2822 Neuse Blvd.
New Bern NC 28562
(Title VI Compliance)
Transportation Related Links of Interest
See the Video Presentation Governor McCrory created - a 25 year vision to map the future of transportation in North Carolina, to show how best to leverage our infrastructure to catalyze economic growth.
Investing in Solutions - The Eastern Region of North Carolina: A closer look into Governor McCrory's 25 year vision for transportation infrastructure in North Carolina.
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