Social Services

2818 Neuse Blvd
New Bern, NC 28561
Director: Kent G. Flowers, Jr
Phone: (252) 636-4900
Fax: (252) 636-4946

** NOTICE **

Increased wait times for Food and Nutrition Services
(click above link for details)


The mission of the Craven County Department of Social Services is to provide services to enhance the quality of life of the county's most vulnerable citizens. The general services available are outlined below: 

Child Welfare

Protective Services for Children, Foster Care, Adoption, Crisis Intervention, court-ordered studies.

Adult Services

Adult Protective Services, rest home monitoring, group care placements, in-home care.
Click here for the information on the Elder Abuse Forum to be held May 16, 2013.

Public Assistance

Medicaid, Food Stamps, Work First Cash Assistance, Energy Assistance, Surplus Food Distributions, and Special Assistance for Home Care.

Work Programs

Work First and Food Stamp Employment and Training services for recipients of public assistance.

Day Care

Subsidized day care for public assistance recipients and working families with low incomes.

Preventive Services

Programs for children and adults who are at-risk of needing protection. Include programs for adolescent parents and at-risk youth.

Senior Services Serving Seniors over 60 with four congregate meal sites, meals on wheels, and health promotion activities.

Click here for the information on the Elder Abuse Forum to be held May 16, 2013.


ePASS Information

On July 1, 2010 the Department of Health and Human Services deployed a new web-based tool called ePASS that allows individuals to screen themselves for Food and Nutrition Services (FNS) benefits. Effective November 22, 2010 Phase II of ePASS will expand to allow completion and printing of a Food and Nutrition Services application. Applicants can apply for FNS benefits by using the ePASS application or completing the DSS-8207.

Sample ePASS Application ePASS Logon


The Craven County Social Services Board Members

Clayton Gaskins, Chair
Chrystal Simmons, Vice-Chair
Tharesa Lee
Laraine Mark
Mark Best

Hours of Operation: 8:00 a.m. - 5:00 p.m. Monday-Friday

After-hours for Adult or Child Protective Services please notify:
Craven County Communications (252) 633-2357.


Emergency Notification Signup